D-Link's Digi-Care Standard gives comfort to the customers and offer on site
support to resolve the hardware and software problems in a network.
D-Link India Digi-Care Standard Support Contracts must be purchased within the
first 30 days and must be purchased for all systems owned by Customer
(Digi-Care Standard+ and Premium Support Contracts include all components of
Digi-Care Standard Support). If the Customer owns multiple Foundry Hardware
products, all systems must be covered by a Digi-Care Standard, Standard+ or
Premium Contract. This permits proper coverage for system software updates for
all systems owned by the customer. Failure to do so will result in access to
the Web Support Area being disabled.
Contracts purchased after the initial 20-day period will require all systems to
be subject to an Out of Warranty Repair Service charge to determine eligibility
for Support Contracts. This is to verify that the Hardware and Software are up
to date, before a Service Contract can be established for the systems. A
Customer Service ID number (CSID) will be issued and a letter of confirmation
sent to the Technical Contact name (if known) or Customer Contact. Use this
Customer Service ID number when calling the D-Link Systems Division, Support
Staff, and also to access the Support area at our ftp site and website
http://support.dlink.co.in
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Provides all of the Digi-Care Standard Support features |
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Download E-Brochure |
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| Ordering Information |
| DCS-STD-001V |
Digi-Care Standard 1 year service and support
program for D- Link/Foundry Managed Chassis base switches and routers, XDSL,
VOIP AND Wireless products |
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DCS-STD-001L |
Digi-Care 1 year support and service program for D- Link/Foundry
Managed L2 and L3 stackable |
| DCS-STD-001S |
Digi-Care Standard 1 year Service and support for unmanaged switches, leased
modems |
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DCS-STD-001A |
Digi-Care 1 year service program for Power supplies, GBICS, Mini GBICS,
Transceivers, multimedia products and products purchased separately than above
products |
| DCS-STD-0001F |
Digi-Care 1 year service program for Firewalls, VPN Accelerators, VPN Clients
and NMS |
| DCS-STD-001FDX |
Digi-Care Standard 1year program service fee for ServerIron and NetIron product
lines |
| DCS-STD-003V |
Digi-Care Standard 3 years service and support program for D-Link/Foundry
Managed Chassis base switches and routers, XDSL, VOIP AND Wireless products |
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DCS-STD-003L |
Digi-Care 3 years support and service program for D-Link/ Foundry Managed L2
and L3 stackable |
| DCS-STD-003S |
Digi-Care Standard 3 years Service and support for unmanaged switches, leased
modems, |
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DCS-STD-003A |
Digi-Care 3 years service program for Power supplies, GBICS, Mini GBICS,
Transceivers, multimedia products and products purchased separately than above
products |
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DCS-STD-003F |
Digi-Care 3 year service program for Firewalls, VPN Accelerators, VPN Clients
and NMS |
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DCS-STD-003FDX |
Digi-Care Standard 3 years program service fee for ServerIron and NetIron
product lines |
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Digi-Care Standard |
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Digi-Care Standard Plus |
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Digi-Care Premium |
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