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Direct Support Department  
D-Link Systems division is an enterprise network support and system integration division of D-Link India Ltd. providing a comprehensive range of technical support, consultancy and maintenance services for Local and Wide Area Network infrastructures.

D-Link Systems division's range of specialist support services addresses three distinct areas, with additional options available too.

Digi-Care - Network Support and Maintenance Program
Digi-Secure - Network Security Program
Digi-Manage - Network Management and Reporting

D-Link Systems Division (DSD) is now providing above services via dedicated Enterprise sales team.

Digi-Care:
D-Link's Digi-Care range of support services Program is designed to provide network managers with engineering resource, logistics, spares, analysis tools, expertise and technical advice to ensure the highest levels of network performance and availability.
Digi-Care Service Program Provides three levels of Support Programs
 

Digi-Care Standard

Digi-Care Standard Plus

Digi-Care Premium
 
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Digi-Care for Partners
The network is the foundation of your customers' business. Their business success depends on the mission-critical applications that run on their network. Your customers expect you to help maximize the availability, reliability, and performance of their networks. Providing the support your customers need helps you become a value added partner to your customers. It can also be the basis of your competitive differentiation.
D-Link India recognizes that you have a specific set of support needs. Our flexible service offerings are tailored to align with your business model and complement your service capabilities.

Many of you rely on D-Link India's award winning technology and world-class service and support programs to deliver superior solutions to your customers. These programs enable you to leverage D-Link India's people, processes, expertise, and tools to maximize network uptime, availability, and performance.

With D-Link India, you have the peace of mind that comes from knowing that your service commitments to customers are backed up by our responsive, high-value support programs that ensure maximum network availability and uptime. At D-Link India, we deliver high performance services!

 

Digi-Care Partner Support Advantage

Digi-Care Partner Support Essential

 
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Digi-Care Standard
D-Link's Digi-Care Standard gives comfort to the customers and offer on site support to resolve the hardware and software problems in a network....
 
Digi-Care Standard Plus
Digi-Care Standard+ Support expands the Telephone Support coverage from 5 day/9 hour coverage to 7 day/24* (currently 5X9 hour coverage) hour coverage for a period of 1 year....
 
Digi-Care Premium
Inclusive of the day to day support needs addressed by Digi-Care Standard and Digi-Care Standard Plus Services....
 
 
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